A vital component in delivering the product on-time to the customer according to their specifications, a company must manage the entire process from the quality of the raw materials received, ensure that the product is manufactured according to the appropriate specifications with the necessary documentation is delivered on-time to the customer to invoicing the customer. Many companies SPC Software to ensure that during production the product meets customer specifications.


Manufacturers Need Real-Time SPC Data Throughout Their Supply Chain Globally

Using Synergy SPC Software To Enhance Your Supply Chain Quality Management.To be competitive in today’s marketplace, you need Statistical Process Control (SPC) software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.


As corporations with suppliers and remote locations worldwide, you need real-time suppliers’ SPC data before it comes to your production facility. Because of the complexity of today’s products, production facilities also need to ensure that the product you are shipping to sister locations is within specification. Without this real-time SPC data, corporations can incur losses caused by wasted production time, time and shipping costs related to replacement parts, and penalties incurred by delays to customers. Manufacturers need a viable SPC solution that can be easily administered and equip suppliers via the Web regardless of location. Read more

How Can SPC Software Assist You in Managing Your Supply Chain?

Manufacturers’ today report that their biggest metric determining the success of their business is customer satisfaction. Customers are demanding traceability documentation for their manufacturers. To meet this demand, manufacturers need instant visibility into not only their own production process, but SPC data from suppliers before the product is shipped as well as data from remote facilities. Statistical Process Control (SPC) has the tools, techniques and the data-driven approach to positively affect the supply chain quality management giving employees the ability to address quality issues before they occur, reducing costs, providing a realistic measurement for continuous process improvement and customer satisfaction.

Here is how SPC Software can aid a corporation’s supply chain: Read more

Manufacturers Control the Supply Chain with Real-Time SPC Software Supplier Data

Manager and supplier discussing current shipment that within specification.The “Global State of Quality Research, Analysis, Trends, and Opportunities 2013”, conducted by American Society for Quality (ASQ), American Productivity & Quality Center (APQC), and the Advisory Panel found that, ”supplier quality management is another hot topic for quality managers. Many organizations are finding that products and services are sub-optimized by the quality programs (or lack thereof) of suppliers and sub-suppliers (suppliers to suppliers).”

With real-time SPC software, companies are able to determine  SPC software supplier data  before it reaches the production floor. Suppliers are equipped with the ability to enter and monitor real-time data in the enterprise-wide SPC system regardless of their location. Monitoring and taking preventative actions at all locations including suppliers ensures a company delivers its products on-time and within budget.

  • “Now, when we see a supplier’s process is trending towards an out-of-control state, we immediately communicate with them to bring the situation back under control. We have reduced defects from our suppliers to nearly zero and reduced customer defects to less than 1%,” commented Dan Heimann of MASS Precision.
  • “Because everything is in real-time, I can go into their [sister location] files, chart it and see for myself how they are running,” remarked Heidi Beaver of Portage Plastics Corporation.
  • “In 2012, we began to use the Web Operator and the Web Manager applications with our sister companies in China and Bulgaria as well as with our main suppliers. We selected Synergy, because we knew we would have one dashboard where we could see the entire quality process,” said Fedele D’Alessandro of LMPsrl.

To compete in today’s market, you need a SPC software system that provides real-time access to SPC data from other facilities and suppliers anywhere in world.

12 Things to Consider When Purchasing SPC Software


Synergy 3000 SPC Software Web Manager with Control Chart.

Synergy 3000 SPC Software Web Manager

Selecting the right Statistical Process Control (SPC) software for your business is an investment. Here are 12 things to consider:

1. Is the SPC Software Tailored for Your Business?

Regardless if your company is one facility or an entire enterprise, does the SPC software accommodate the specific needs of your company size? Does the software provide your operators, managers, and engineers their own unique view and capabilities in the system? Read more

Why SPC Software Must Practice Continuous Process Improvement

Operator at Domestic Fastener & Forge, Inc. using Synergy SPC Software.

Operator at Domestic Fastener & Forge, Inc. using Synergy SPC Software.

Manufacturers of today are striving to integrate all the statistical process control (SPC) software data they are receiving from various applications into one cohesive view of their enterprise supply chain. Manufacturers are looking to utilize innovative technologies to help them continually improve their processes by eliminating scrap, reducing rework, and increasing personnel’s productivity. Their SPC software needs to provide an immediate, global view to analyze the performance of their people, their processes, their production equipment and their suppliers worldwide. With access to real-time data, team members prevent defects before they occur and can verify for customers and regulators that their requirements are met. This immediate, worldwide view of SPC data also allows management to analyze the ongoing profitability of the business.

Just as continuous process improvement must permeate your entire enterprise, your SPC software must also evolve with you to incorporate innovative technologies to help you more efficiently monitor your enterprise, maintain profitability, and enable you to explore new avenues for growth.

Zontec maintains an aggressive product development schedule to consistently deliver industry-leading products to its customers. Zontec incorporates customer feedback and innovative technologies, such as cloud computing, into its product suite. Zontec software is created, tested, documented and supported within the company without outsourcing. Our service agreement provides a 100% Investment Retention program, thus minimizing cost of a product upgrade. All existing data will be accessible in the new product, minimizing production interruption.

“We selected Synergy because of its usability, it was cost-effective, and Zontec’s 100% Investment Retention program. We also liked the fact that if we decide to upgrade all our data banks and data tables will roll right into the next generation product,” said Brian Brooks, Domestic Fastener & Forge, Inc.

“We selected Zontec because they were one step ahead of where our customers were going. We thought the Synergy software would be a very user-friendly package,” remarked April Lusk, Director of Quality for Trident Precision Manufacturing.

You need to test out new product ideas and new business possibilities using your SPC data.

“We can see using the data from the Synergy software if we can produce a new product using current processes, before we actually produce the new product,” commented Aditya Deshpande, Quality Assurance Manager for Cumberland Plastics Solutions.

“With Synergy, we are able to show customers at their location the exact machine that would be used to produce the new product, what tolerance the machine is currently running and the capability history of that machine. This type of information shows the customer what they need to see before moving forward. Synergy provides us that edge to win the business,” said Douglas Winfrey, Director of Quality for United Gear and Assembly.

To thrive in today’s economy, your business must evolve through continuous process improvements and develop new avenues of growth. At Zontec, we have made a commitment to our customers to consistently improve our software  to provide them a competitive edge.