Companies use Synergy SPC Software to manage suppliers worldwide to remotely enter and monitor this data before it comes to their location.


Using Synergy SPC Software To Enhance Your Supply Chain Quality Management.To be competitive in today’s marketplace, you need Statistical Process Control (SPC) software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.


As corporations with suppliers and remote locations worldwide, you need real-time suppliers’ SPC data before it comes to your production facility. Because of the complexity of today’s products, production facilities also need to ensure that the product you are shipping to sister locations is within specification. Without this real-time SPC data, corporations can incur losses caused by wasted production time, time and shipping costs related to replacement parts, and penalties incurred by delays to customers. Manufacturers need a viable SPC solution that can be easily administered and equip suppliers via the Web regardless of location. Read more

A photo of MASS Precision using Synergy 2000 SPC software on the production floor.

MASS Precision using Zontec’s Synergy 2000 on the production floor.

In an article called “MASS Precision Uses Synergy to Manage Supplier Precision”, MASS Precision was highlighted in Quality Magazine.

MASS Precision uses Zontec’s Synergy 2000 Statistical Process Control SPC software for supplier management.

“One thing we particularly like about implementing Synergy is the fact that we can communicate in real-time with our suppliers. This is vitally important for our business. We now have the ability to tell suppliers that they need to adjust the chemicals in their plating in real-time,” said Dan Heimann, Quality Manager, for MASS Precision. “Once we showed this capability to our suppliers, they became interested in implementing Synergy. The quality problems with plating thickness used to happen once a week, but since we implemented Synergy, it happens about once a month.”


With Ongoing Recalls, The Automotive Industry Has a Challenge When It Comes to Quality. 

That is why the auto industry developed the Automotive Industry Action Group (AIAG) in 1982 as a not-for-profit association where professionals from a diverse group of stakeholders work collaboratively to streamline industry processes via global standards and harmonize business practices. AIAG standards are involved in the production of virtually every car in the United States, as well as the international production of American automotive companies. With 750 member companies covering every step of the supply chain, AIAG standards define the industry.

AIAG has made Statistical Process Control (SPC) a requirement for supplying the US automotive companies. Implemented well, SPC software can enable suppliers to profitably meet their automotive customers requirements.

SPC Software Meets AIAG Automotive Requirements and More

Putting in place a high quality SPC software product will not only meet these AIAG requirements, but also enable your company to eliminate scrap, reduce rework, maximize employee productivity, and proactively look at areas for improvement. Through:

  • Maintaining your desired Sigma level
  • Monitoring more closely the lifecycle of your equipment
  • Reducing your customer defects to zero
  • Using your SPC data to test out the viability of improvements to the production line
  • Working closely with your suppliers to prevent rejects before they occur

Here is one example. Grakon LLC is a global leader in the design and development of advanced lighting systems and engineered trim components for premier Original Equipment Manufacturer (OEM) vehicle manufacturers. Don Bartlett, Director of Quality and Customer Service for Grakon LLC uses Synergy 3000 to meet their AIAG capability requirements.

“Typically, the standard is a Cpk of 1.67, however, our internal goal is to be greater than 2,” Barlett said. ”Synergy 3000 has really helped us with quality system compliance, and continuous improvement.”

MASS Precision operators using Synergy SPC software on production floor.

MASS Precision using Synergy SPC software on production floor.

When it comes to supplier management, good data makes all the difference, according to Dan Heimann of MASS Precision, Inc. during the Zontec Best Practices: Supplier Management Webinar. Because your suppliers affect the product you ultimately deliver, making sure that their products are made correctly becomes part of your job. You need quality information to share with your suppliers that tells them how they are performing. You need information that tells you before your suppliers’ product goes out-of-control. Where do you get this information? From the Statistical Process Control (SPC) software data that you are collecting. Capturing this SPC data can help you:

  • Prevent defects before they occur
  • Reduce rework
  • Eliminate customer rejections

Read more