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KPI Dashboard

Dashboard: Synergy 1000 Cloud has the most advanced KPI Dashboard on the SPC market.

A performance indicator or key performance indicator (KPI) is a type of performance measurement. KPIs measure the success of an organization or a particular activity in which it engages.  Klipfolio.com points out that “high-level KPIs may focus on the overall performance of the enterprise, while low-level KPIs may focus on processes in departments such as sales, marketing or a call center.”

Perhaps you use them or perhaps they are new to you. But what should you know about effective KPIs and KPI dashboards?  And what should SPC software offer with respect to this?

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It’s really not nice to always blame the humans. We deserve some of the credit, both good and bad, but not all. Have you heard of the source of variance being referred to as common cause vs. special cause?

Assign causes of variation in order to track error and be proactive.

When he developed the control charts, Dr. Shewhart recognized that certain variations were a part of every process and he accounted for them in his predictions of future events. He called these sources of variation random or chance causes and found there was no one event that caused them. Now called common causes, these variations are measured and documented in control charts.

 

It’s important to know the nuance of common causes vs. special causes of variance. Not all variation is built into the system. Some variations have identifiable causes such as human error, bad raw materials, or equipment failure. Known as assignable or special causes, these are the sources of variation that control charts are designed to signal.Assignable causes interfere with the process so it produces an irregular output. Control charts reflect this disturbance, allowing the problem to be tracked down. 

Zontec’s Synergy Suite of SPC software helps you identify variance. How? Schedule a Demo here.

 

This content is adapted from Zontec’s The Book of Statistical Process Control.

Wait, what? It seems something strange for an SPC software provider to assert.  While it still has it’s place and seems to still be the preferred (and necessary) approach for many companies, having software installed in-house on dozens, if not, hundreds of workstations is gradually becoming passé.  Instead the need for conventional “software” as we have know it is being replaced by cloud based applications.  We all need to be prepared.

Cloud SPC is Here

Cloud based applications have altered both our business and personal lives.  They’ve changed how we pay bills, generate sales, track accounting, file taxes, manage inventory, and many other tasks.  With the recent launch of a Synergy “true cloud SPC” solution the decision process for adopting SPC has changed. These are 4 questions you should ask as you choose installed software vs. cloud SPC. Read more

LMPsrl uses Synergy 3000 Web SPC software to take measurement.

LMPsrl operator using Synergy 3000 Web SPC software

To be competitive in today’s marketplace, you need Statistical Process Control, SPC, software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.

With global access, you are able to continually improve your processes by eliminating scrap, reducing rework, increasing personnel productivity, and efficiently managing your assets. Exercising control over all your locations and suppliers also ensures you deliver your products on-time and within budget.

“Now, when we see a supplier’s process is trending towards an out-of-control state, we immediately communicate with them to bring the situation back under control. We have reduced defects from our suppliers to nearly zero and reduced customer defects to less than 1%” said Dan Heimann Quality Manager for MASS Precision.

”The real issue was that we were collecting all of this data, but not looking at the data. Synergy gave us a way to easily pull up the data and act on what we are seeing; it also gave us the ability to access the data anywhere in the world including our customer sites,” said Douglas Winfrey, Director of Quality for United Gear and Assembly.

“Because everything is in real-time, I can go into their [sister location] files, chart it and see for myself how they are running,” said Heidi Beaver, Quality Technician for Portage Plastics Corporation.

“In 2012, we began to use the Web Operator and the Web Manager applications with our sister companies in China and Bulgaria as well as with our main suppliers,” said Fedele D’Alessandro, General Manager for LMPsrl. “We selected Synergy, because we knew we would have one dashboard where we could see the entire quality process.”

To thrive in today’s market, you need a quality system that provides real-time access to SPC data from anywhere in world.