In an article called “MASS Precision Uses Synergy to Manage Supplier Precision”, MASS Precision was highlighted in Quality Magazine.
“One thing we particularly like about implementing Synergy is the fact that we can communicate in real-time with our suppliers. This is vitally important for our business. We now have the ability to tell suppliers that they need to adjust the chemicals in their plating in real-time,” said Dan Heimann, Quality Manager, for MASS Precision. “Once we showed this capability to our suppliers, they became interested in implementing Synergy. The quality problems with plating thickness used to happen once a week, but since we implemented Synergy, it happens about once a month.”