Using Synergy SPC Software To Enhance Your Supply Chain Quality Management.To be competitive in today’s marketplace, you need Statistical Process Control (SPC) software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.


As corporations with suppliers and remote locations worldwide, you need real-time suppliers’ SPC data before it comes to your production facility. Because of the complexity of today’s products, production facilities also need to ensure that the product you are shipping to sister locations is within specification. Without this real-time SPC data, corporations can incur losses caused by wasted production time, time and shipping costs related to replacement parts, and penalties incurred by delays to customers. Manufacturers need a viable SPC solution that can be easily administered and equip suppliers via the Web regardless of location.

Benefits for Suppliers

As you quickly and efficiently roll out these applications to all your suppliers, they will see tremendous benefits.

“Now, when we see a supplier’s process is trending towards an out-of-control state, we immediately communicate with them to bring the situation back under control. We have reduced defects from our suppliers to nearly zero and reduced customer defects to less than 1%. Eventually, we were able to show our suppliers they could save money and improve their process with the data we collected. Once our suppliers were on-board, their processes steadily improved. Because we are saving our suppliers time and money by reducing rejected products, we have found that they have become our advocates in the process.”
—Dan Heimann, Quality Manager for MASS Precision

Benefits for Manufacturers

In addition to smoothly managing their complete supply chain, manufacturers have Web-based tools to effectively manage all suppliers to ensure specifications are met prior to shipment.

“In 2012, we began to use the Web Operator and the Web Manager applications with our sister companies in China and Bulgaria as well as with our main suppliers. We now know where we had waste in our process, realistic values to base our key performance indicators on, and how to improve our margins.”

— Fedele D’Alessandro, General Manager for LMPsrl

With global access manufacturers can continually improve their processes by eliminating defects, reducing rework, increasing personnel productivity, and schedule production more efficiently. Exercising control over all their locations and suppliers also ensures their delivery of their products on-time and within budget.