LMPsrl uses Synergy 3000 Web SPC software to take measurement.

LMPsrl operator using Synergy 3000 Web SPC software

To be competitive in today’s marketplace, you need Statistical Process Control, SPC, software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.

With global access, you are able to continually improve your processes by eliminating scrap, reducing rework, increasing personnel productivity, and efficiently managing your assets. Exercising control over all your locations and suppliers also ensures you deliver your products on-time and within budget.

“Now, when we see a supplier’s process is trending towards an out-of-control state, we immediately communicate with them to bring the situation back under control. We have reduced defects from our suppliers to nearly zero and reduced customer defects to less than 1%” said Dan Heimann Quality Manager for MASS Precision.

”The real issue was that we were collecting all of this data, but not looking at the data. Synergy gave us a way to easily pull up the data and act on what we are seeing; it also gave us the ability to access the data anywhere in the world including our customer sites,” said Douglas Winfrey, Director of Quality for United Gear and Assembly.

“Because everything is in real-time, I can go into their [sister location] files, chart it and see for myself how they are running,” said Heidi Beaver, Quality Technician for Portage Plastics Corporation.

“In 2012, we began to use the Web Operator and the Web Manager applications with our sister companies in China and Bulgaria as well as with our main suppliers,” said Fedele D’Alessandro, General Manager for LMPsrl. “We selected Synergy, because we knew we would have one dashboard where we could see the entire quality process.”

To thrive in today’s market, you need a quality system that provides real-time access to SPC data from anywhere in world.

Operators at Sahale Snacks working and a picture of Synergy 1000 on production floor.

Sahale Snacks achieves $16,000 ROI using Synergy 1000

Roth Gonzales, Process Improvement Manager, at Sahale Snacks was highlighted in an article called, “Snacks company sees healthy ROI” on the Packaging Digest Website talking about using the Synergy 1000 SPC software to increase production and reduce the out-of-specification time in their production lines. Implementing Synergy 1000, they were able to meet their ROI of $16,000, enable machine operators to regain 1/3rd of their day, and recoup an hour a day for Quality Assurance personnel.

“Our expected Return On Investment for purchasing Synergy was $16,000. We met our expectations,” said Gonzales.


A photo of MASS Precision using Synergy 2000 SPC software on the production floor.

MASS Precision using Zontec’s Synergy 2000 on the production floor.

In an article called “MASS Precision Uses Synergy to Manage Supplier Precision”, MASS Precision was highlighted in Quality Magazine.

MASS Precision uses Zontec’s Synergy 2000 Statistical Process Control SPC software for supplier management.

“One thing we particularly like about implementing Synergy is the fact that we can communicate in real-time with our suppliers. This is vitally important for our business. We now have the ability to tell suppliers that they need to adjust the chemicals in their plating in real-time,” said Dan Heimann, Quality Manager, for MASS Precision. “Once we showed this capability to our suppliers, they became interested in implementing Synergy. The quality problems with plating thickness used to happen once a week, but since we implemented Synergy, it happens about once a month.”


Businesses using SPC software efficiently manage costs and win new business. We share some examples of how SPC software helps a company thrive in today’s economy. According to Greg Maddox, Principal at McGladrey & Pullen LLP,

“Confirming what we observed in practice, there is a strong correlation between those companies that consistently deploy process improvement and quality programs and methodologies and those that are ‘thriving and growing’. Nearly 70 percent of organizations with an advanced culture of continuous improvement are thriving compared to approximately 40 percent of companies without an emphasis on continuous improvement.”

Why is that? Because businesses that have embraced quality principals like Statistical Process Control (SPC) software into the fabric of their business are more efficiently able to reduce scrap, reduce rework, increase user productivity, more effectively manage the lifecycle of their machines, seamlessly incorporate suppliers into their business, and demonstrate to customers that they can make new products using existing equipment. In short, these businesses are able to consistently manage costs. Read more

Behind your labor force, your assets are the workhorses of your business. Can you afford for equipment to fail? What if you could accurately predict the behavior of your production machines? Using Statistical Process Control (SPC) software data, you can do just that. Read more