About Us

Zontec provides SPC Software for manufacturers to improve quality control

Zontec headquarters in Cincinnati, Ohio.

Since 1983, SynergySPC by Zontec has been providing statistical process control (SPC) software to industry-leading companies across the globe. Zontec is highly respected for its continued focus on innovation and for constantly integrating new technologies that help businesses address quality issues, strive for long-term continuous improvement, and maximize profitability. Zontec is unique in the industry by offering a full suite of products to meet the needs of companies of all sizes.

Committed to an aggressive product development schedule, SynergySPC software is created, tested, documented and totally supported within the company without outsourcing. This gives Zontec complete control over product development of our products.

Company Milestones

Zontec Milestones 2013

If a service agreement customer decides to upgrade to the next level of the SynergySPC product suite they can do so at minimal cost through the 100% Investment Retention program. They will be able to access all their previous data in the new product, minimizing production interruption.

SynergySPC software has been adopted worldwide by more than 5,000 companies, spanning virtually every industrial category.

Company

Zontec has been providing  SPC software products to companies of all sizes around the world. For more information about Zontec see our About Us page. Please check out our Synergy Product Suite to see which product best fits your needs.

Success Stories

Industries Like Yours Choose Synergy

Zontec’s Statistical Software Process Control (SPC) software users represent some of the most successful businesses in the world. They’ve experienced immediate and dramatic process improvements that translate into hundreds of thousands (often millions) of dollars in savings each year.

They consistently choose the Synergy products for their:

  • Rapid implementation
  • Unique Operator-Engineer-Manager network architecture
  • Ease of use, minimal maintenance and support requirements
  • Program response time
  • Straightforward gage interface
  • Flexible query and reporting capabilities
  • On-going commitment to R&D for regularly planned new releases, software enhancements and program improvements

Using Synergy, customers have been able to:

  • Reduce scrap by two-thirds
  • Reduce rework
  • Save as much as 33 man-hours a day in operator productivity
  • Convince prospective customers that their existing equipment can make new products
  • Maintain a Six Sigma levels of 5 or better
  • Monitor more closely the lifecycle of their machines
  • Reduce customer defects to zero
  • Using the captured SPC software data to test out the viability of new product ideas
  • Work closely with suppliers to prevent rejects before they occur, reducing audits

Training

Picture of operator and manager taking a measurements that are immediately available in the Synergy Software SPC Software.

Christine Gauthier, and others at Multicircuits using the Synergy Product

At Zontec, we understand that training on our Synergy Statistical Process Control (SPC) software is essential to the successful implementation of the Synergy software at your facility. Therefore, Zontec stands ready with web training and classroom instruction for any of Synergy SPC software available to you at our Education Center or within your facility. We emphasize the value of education because comprehensive software training:

  • Establishes user confidence
  • Increases productivity
  • Ensures a faster ramp-up with the software
  • Promises a substantial return on your SPC investment

“The software is great, but the support and training I received is bar none.”— Chris Gauthier, Multicircuits

Training Options

Web Training

Using your company’s Internet connection and phone system, you can connect with a Zontec Education Specialist for basic and practical introductory instruction on the various features and functions of your Synergy software.

List of Web Training classes

To inquire about availability and pricing Phone (513) 648-9695 ext. 206, (866) 955-0088 ext. 206 or e-mail: techsupport@zontec-spc.com.

Education Center Training

Zontec offers one-day workshops on-demand at our 8,500 sq. ft. technical campus in Cincinnati, OH. Our classroom is equipped with individual workstations and direct input devices to reinforce our “learn by doing” approach. Tuition is $1000/person and includes workshop materials and lunch.

To register Phone (513) 648-9695 ext. 206, (866) 955-0088 ext. 206 or e-mail: techsupport@zontec-spc.com.

Customer Site Training

Zontec can also bring our education classes to your location. This option allows you to conveniently train multiple staff members with significantly reduced travel expenses. Customer site training also enables us to customize the agenda exclusively for your organization’s needs, industry focus, special interests or experience level of attendees.

To inquire about availability and pricing Phone 513.648.9695 x206, 866.955.0088 x206 or e-mail: techsupport@zontec-spc.com.

SynergySPC Software Support

SynergySPC Software Support

Zontec has highly-trained personnel in our SynergySPC Software Support center to guide you through any challenge you are facing. The support team has an extensive background in quality assurance, engineering, computer science, and manufacturing applications to provide you with expert assistance configuring your system, networking the system, and interfacing with gaging devices.

Our technical support team can be reached from 8:30 a.m. – 5 p.m. Eastern Time Zone, Monday through Friday.

You may contact us via:
Voice: (513) 648-9695 ext. 206
Toll free: (866) 955-0088 ext. 206
Fax: (513) 648-0805
Email: techsupport@zontec-spc.com

 

“Zontec provides a high quality of support for their applications. They have extremely quick response time to help with any technical issues we may be experiencing. In dealing with many technical support groups for various software applications that we support within our company, Zontec is definitely one of the best in customer service.”—Tim Stutzman, Oregon Freeze Dry.


Licensing

When licensing our product, Zontec has your use in mind. We understand that different users, different computers will be utilizing our software. We don’t tie you down to one license key per computer. We offer a concurrent user license so that you can fully utilize your investment around the clock with various people using the software on various computers. This is just another way we enable you to fully leverage your investment with Zontec.

Licensing Key Drivers

Zontec uses Safenet® Sentinel hardware keys to monitor and enforce the licensing of its SynergySPC software systems. The key tracks the number of users concurrently accessing the Synergy application, denying access when the limits of your licensing agreement are reached.

For network systems

A Sentinel key and driver must be installed on your server or network in order for the SPC software to run.

For standalone applications

The Sentinel key must be installed on the software user’s PC. (EXCEPTION: Synergy 100 contains its own software copy protection and does not require a Sentinel key or driver).

Obtaining drivers

Download the latest drivers from the Safenet website by clicking the link below. You’ll be prompted to download a ZIP file containing the necessary files.

Download Drivers

Safenet drivers are also included on your SynergySPC software installation CD.

If you are having issues, you can access the End-User Troubleshooting Guide For Sentinel SuperPro/UltraPro and Sentinel Hardware Keys here.