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CUSTOMER SUPPORT
SOFTWARE CUSTOMIZATION
A major Zontec advantage is the ability to customize our SPC software with a unique industry capability or a special feature that gives you a competitive advantage. Our software development team is eager to accommodate your needs on a contract basis. We encourage you to contact us at 513.648.9695, 866.955.0088 or spcinfo@zontec-spc.com to discuss your specific requirements.
LICENSING KEY DRIVERS
Zontec uses Safenet® Sentinel hardware keys to monitor and enforce the licensing of its Synergy SPC software systems. The key tracks the number of users concurrently accessing the Synergy application, denying access when the limits of your licensing agreement are reached.
For network systems
A Sentinel key and driver must be installed on your server or network in order for the SPC software to run.
For standalone applications
The Sentinel key must be installed on the software user's PC. (EXCEPTION: Synergy 100 contains its own software copy protection and does not require a Sentinel key or driver).
Obtaining drivers
Safenet drivers are included on your Synergy SPC software installation CD. You may also download drivers from the Safenet web site by clicking the button below. At the Safenet Support page, click the link that matches your type of Sentinel key (UltraPro, SuperPro, Pro/Scribe/Cplus).
