MASS Precision Uses Synergy to Manage Suppliers’ Precision

“MASS Precision has been in business for 28 years. For 23 years, we were in the sheet metal manufacturing and assembly business. In the last 5 years, we have increased our footprint into new areas such as automotive, medical, and military,” said Dan Heimann Quality Manager for MASS Precision. One example of the type of equipment they are now fabricating would be a guide for a gamma knife. These instruments are used to target and remove, on the cellular level, cancer cells, so precision in making this instrument is paramount. They also make precision equipment for the automotive and the military.

“We now have the ability to give a supplier a screen shot and tell them that they need to adjust the chemicals in their plating tanks in real-time… The quality problems with plating thickness used to happen once a week, but since we implemented Synergy, these problems have been reduced to no more than once a month.”
– Dan Heimann Quality Manager for MASS Precision

“One thing we particularly like about implementing Synergy is the fact that we can communicate in real-time with our suppliers,” Heimann said. In the production process, parts get plated with Zinc by a supplier. MASS measures whether or not the plating is too thick or too thin. They verify the minimum amount of Zinc has been put on the part correctly. “This is vitally important for our business. We now have the ability to give a supplier a screen shot and tell them that they need to adjust the chemicals in their plating in real-time,” said Heimann. “Once we showed this capability to our suppliers, they became interested in implementing Synergy. The quality problems with plating thickness used to happen once a week, but since we implemented Synergy, it happens about once a month.”
“Supplier management and risk management for the medical industry are very important: it is imperative that you mitigate risk up front,” said Heimann. “Synergy ensures we make good parts and keep the cost of defects down.”

Another area that MASS has implemented Synergy is in their metal fabrication facility. They now use Synergy to ensure that their sheet metal punch presses don’t drift out of tolerance over time. Using Synergy and an inspection template that measures location of the punched features, they can perform preventative maintenance on the machine and ensure the location of punched features and forms over time.

“Everywhere we’ve implemented Synergy has been successful,” said Heimann. “Now we are expanding our usage into other areas of the business.”