Inaccurate or incomplete supplier data is one of the top internal customer problems impacting supply chain relationships. Synergy 3000 SPC software gives customers total control over supplier quality. The system enables customers to rapidly implement uniform data collection procedures within their supplier community while overseeing their production activities 24/7.

The customer's own data center serves as host to individual SQL supplier databases. Suppliers connect to their database using the Synergy 3000 Web Operator application to enter data in real time, spot undesirable process trends and perform corrective action at the point of production. Meanwhile, the customer maintains complete responsibility for maintaining and securing supplier data, control plans, change orders and lot traceability genealogy.

A complementary browser application, The Synergy 3000 Web Manager, provides a dashboard view of every process condition anywhere in the world. Web Managers can review supplier conformance before authorizing shipment, prevent the need to quarantine non-conforming products that were inadvertently shipped, or potentially stave off a product recall due to reliability or safety issues. In many cases, incoming inspections can be reduced or eliminated at the customer site through the built-in preventive measures in Synergy 3000