Novi, MI - Zontec today announced at Quality Expo Detroit a major enhancement to its Synergy 3000™ SPC (statistical process control) software that gives manufacturers the tools needed to efficiently perform global supplier quality management.

A breakthrough approach to product quality, Synergy 3000 unites in-house production or assembly operations, multi-tier suppliers, material vendors, subcontractors and alliance partners into a single, focused improvement team. The software is designed for centralized management of processes through integrated, interconnected and collaborating "communities" up and down the supply chain. Synergy 3000 serves as an important enabling tool for measuring, controlling and managing supplier compliance as well as reducing costs and mitigating brand risk.

An innovative Web Operator browser application allows suppliers to log onto their customer's Web server and perform data collection within a powerful, secure SQL database environment. The Zontec Web architecture delivers a series of important benefits to both the customer and their suppliers that include:

• The ability to partition data into individual supplier databases
• Uniform data collection procedures across multiple supplier locations
• Elimination of incomplete or inaccurate supplier data
• Complete traceability and accountability records
• Immediate Operator access to SOPs, engineering drawings, instructional guides, flow diagrams and visual aids during production runs
• Automatic e-mail and text message notification to designated customer and supplier contacts when process violations occur
• Reduction or elimination of incoming part inspections
• Support for ISO 9001 and TS16949 international quality standards

A second complementary browser application, the Synergy 3000 Web Manager, has been designed for remotely connected staff and telecommuters. The Web Manager application provides a "command central" dashboard view of every process occurring anywhere in the world along with advanced reporting capabilities. Using the Web Manager application, customers can review supplier conformance to requirements before authorizing shipment, prevent the need to quarantine non-conforming products that were inadvertently shipped or potentially stave of a product recall due to reliability or safety issues.

"The decision to build Synergy 3000 as a pure Microsoft .NET solution allows us to leverage the high performance aspect of traditional Windows network operating systems with the rich connectivity opportunities afforded by the Web," explains Zontec President Warren Ha. "Unlike complex enterprise business systems that involve lengthy implementation schedules and extended time-to-benefit, Synergy 3000 represents the next generation of quality management technology and a groundbreaking architecture that other vendors have been unable to achieve."

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