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Real-Time Global Access to SPC Software Data Allows Manufacturers Control Over Supply Chain Quality

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February 12, 2013 | Articles, Resources

LMPsrl uses Synergy 3000 Web SPC software to take measurement.
LMPsrl operator using Synergy 3000 Web SPC software

To be competitive in today’s marketplace, you need Statistical Process Control, SPC, software that allows you to connect all parts of your supply chain. Synergy offers a competitive global infrastructure that provides instant access to real-time SPC data across the globe.

With global access, you are able to continually improve your processes by eliminating scrap, reducing rework, increasing personnel productivity, and efficiently managing your assets. Exercising control over all your locations and suppliers also ensures you deliver your products on-time and within budget.

“Now, when we see a supplier’s process is trending towards an out-of-control state, we immediately communicate with them to bring the situation back under control. We have reduced defects from our suppliers to nearly zero and reduced customer defects to less than 1%” said Dan Heimann Quality Manager for MASS Precision.

”The real issue was that we were collecting all of this data, but not looking at the data. Synergy gave us a way to easily pull up the data and act on what we are seeing; it also gave us the ability to access the data anywhere in the world including our customer sites,” said Douglas Winfrey, Director of Quality for United Gear and Assembly.

“Because everything is in real-time, I can go into their [sister location] files, chart it and see for myself how they are running,” said Heidi Beaver, Quality Technician for Portage Plastics Corporation.

“In 2012, we began to use the Web Operator and the Web Manager applications with our sister companies in China and Bulgaria as well as with our main suppliers,” said Fedele D’Alessandro, General Manager for LMPsrl. “We selected Synergy, because we knew we would have one dashboard where we could see the entire quality process.”

To thrive in today’s market, you need a quality system that provides real-time access to SPC data from anywhere in world.