Zontec Inc. the international developer of Statistical Process Control (SPC) software solutions, announced the launch of a new Best Practices Webinar Series. The first webinar will be on “Supplier Management: How to Handle Supplier Relationships”. “When it comes to issues like supplier relationships, we believe our customers are the true industry experts,” said Danei Edelen, Marketing Manager for Zontec. “We are just facilitating positive communication among our customers and prospects.”
The first webinar will be held on Tuesday, March 13th at 1:00 p.m. EST/10:00 a.m. PST. The webinar will be for approximately 45 minutes. During this webinar, attendees will hear how MASS Precision, which maintains precision to 50 millionths of an inch, was able to work with its suppliers to reduce customer rejects to less than 1%.
During this webinar attendees will learn:
- How to be proactive vs. reactive in your supplier relationships
- What role good information plays in the relationship
- How SPC software can facilitate instant communications
- How suppliers can become your joint advocates in the improvement proces
See the related article in Quality Digest.